How many messages can you get free of charge?

This depends on the availabity of sponsors. Accordingly, points can vary from 1 to 5 per day, or possibly none at all. We are constantly on the lookout for new sponsors. Join in, become one of our sponsors - it's well worth it - you can then buy additional points cheaply and profit from a range of special offers. The provider has to be paid for every message. We thus depend on your contribution. The more contributions we receive, the more we can offer you.



How much does eCall cost?

To use eCall, registration is needed. Registration is absolutely free and without obligation. You automatically become an "eCall test" member and receive some free points. Costs for eCall services depend on the type of account. For example, one SMS as an "eCall private" member - which you become thanks to your financial contribution - costs less than SFr. 0.20 (0.12 Euro), less than on a PC with a modem or your mobile phone! Your contribution helps us to to keep improving eCall so that we can offer you even better service.



What does "Messages sent" mean?

State 

Meaning

Ready for transmission

eCall is forwarding the message to the desired message service

Transmission OK

eCall has successfully transmitted the message to the desired message service

Transmission OK (Receipt not yet confirmed)

For SMS only: the SMS center has not been able to forward the message to the mobile phone yet (e.g. because the mobile phone is turned off)

Transmission Ok (Receipt not confirmed)

For SMS only: the SMS center has definitively not been able to forward the message to the mobile phone (e.g. because the mobile phone is turned off)

Receipt confirmed on

For SMS only: the message has reached the mobile phone

Error!

eCall has not been able to forward the message to the message service or the message service has not accepted it



What is "Scheduled messages" for?

This table shows you the scheduled orders that have not yet been executed. You can cancel orders by deleting them in the log.

 

As soon as the order has been completed, it appears in the logbook under Sent messages.



What does the status "Received messages" mean?

Status

Meaning

Waiting for a reply

eCall is waiting for an SMS reply from the recipient.

Reply received

eCall has received an SMS reply from the recipient.

Waiting time expired

The waiting time for an SMS reply has expired, no more replies are expected or will be read-in.

SMS reply to eCall not possible

Too many messages have been sent for which no reply has been received yet. eCall has given the recipient your callback number for this message (see account settings). A potential reply will therefore not appear in eCall's logbook.

SMS received

eCall has received an SMS message (which isn't a reply to a message sent by you).


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