What is a voice message?
Voice messages are becoming increasingly popular. You enter a text and the number of the recipient (use country code for countries outside Switzerland), eCall then calls the recipient and reads out the message.
How much does a voice message cost?
The cost of a voice message is 10 points for each block of 160 characters or part thereof (i.e. a message containing 190 characters would cost 20 points).
Who can I send voice messages to?
Voice messages can be sent to any telephone (mobile or fixed network) with worldwide support. (country code necessary outside of Switzerland).
Note:  | Voice messages cannot be sent to numbers with the following dial codes:
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Switzerland: 074, 080, 084 und 090.
Germany: 070, 080, 018, 019.
Austria: 080, 081, 082, 090, 093.
What happens if the recipient cannot be reached?
If the recipient cannot be reached, the system will keep calling again in 15 minute intervals for up to 24 hours. After this period of time, the message is deleted.
Can I initiate a voice message via SMS?
Yes, if you want to initiate a transmission order to eCall via SMS, go to settings, choose general and click on the option I want to be able to receive SMS messages from mobile phones. Note that your mobile number must be entered correctly under settings - personal settings. You can only access your eCall account via SMS using this mobile number.
Enter the name of the person or group (before the text).Enter the last name of the person first, and then the first name. Enter the pound "#" symbol before and after the name. There can be no space between the last and first name.
Example: #bikeclub#tour postponed to Sunday due to bad weather
or: #smithjohn#tour postponed to Sunday due to bad weather
Send the SMS message to the number: +41 79 333 20 20.
In the first example above, the text "tour postponed to Sunday due to bad weather" would be read out to all the "bikeclub" members by telephone. In the second example, the message would be read out to the telephone number registered in the mobile number for "John Smith".
The number in the field mobile number in the address book is used for the person. A group must be defined in eCall as telephone-groups. You can also enter a telephone number, e.g. "#011234567#..." or a mobile number, e.g. "#0791234567#..." instead of a person or group name. The entered last and first name under settings - personal settings is used as the sender information.
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